Q&A
If you allow questions when you create an Activity, you can respond to the questions or ignore them. When you respond to a question, all contract holders can see questions and the answers. Contract holders do not see unanswered questions.
Tip
When you create an Activity, you can choose to receive a notification email when a Contract Holder submits questions. The email includes the ID number of the Activity. You can use the ID number to search for the Activity.
To View Questions
In the Details page for the Activity, in the Left Rail, click Compete.
If it's not already selected, in the Left Rail, click Q & A.
The Question and Answer page lists the names of all Contract Holders who have asked questions.
Click the Contract Holder's name or the disclosure triangle
to view the questions the Contract Holder submitted.
To Download Questions
Do one of the following to locate the Activity whose questions you want to download:
Do the following to download the questions:
In the Activity details, in the Left Rail, click Documents.
Click Request Package (RP) or click the disclosure triangle
.
The Request Package includes all files associated with the questions and answers. Do one of the following:
To download a single file, click the file's Download
button.To download multiple files, select the checkbox for each file that you want to download, then click Download .ZIP File.
To Answer Questions
in e‑GOS, do one of the following:
Review the questions and create answers if needed:
In the Question and Answer page, view the questions submitted by the contract holders.
Tip
If one of the Points of Contact have responded to a question, the responses appear in the Question and Answer page.
For each question, do one of the following:
Enter an answer for the question in the Type Answer Here field, then select Release.
Note
All Contract Holders can see any answers that you enter, as well as the associated questions. Do not include any information in answers that would identify the Contract Holder.
Select No Answer to decline to answer the question. Questions with no answer do not appear for Contract Holders.
To view the Questions and Answers in a single document, click Generate Document. The document automatically downloads to your computer.
If needed, you can upload additional files.
Note
Any files that you upload in response to questions will be visible to all Contract Holders.
Click Release Q&A Amendment.
In the Release pop-up, click Release Q&A Amendment.
