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e‑GOS Contract Holder Guide

To Make Changes to Multiple Users

You can use Bulk Action(s) in the User Management page to update multiple users at the same time.

Note

The e‑GOS Program Support role cannot change other users' roles. The Change User Role option does not appear if you are assigned to the e‑GOS Program Support role.

  1. Select the change to make in the Bulk Action(s) drop down list.

    Screenshot of the items in the Bulk User Actions menu.

    You can make any of the following changes:

    • Change User Subscription(s)

    • Change User Role

    • Change User Status

    • Reset User Password - no further selections needed.

    • Reset Failed Login Count - no further selections needed.

  2. Select the checkbox Screenshot of a checkbox, which is unselected. It is unfilled, with a blank white center, and has dark grey borders.for each user to update.

  3. Click Apply.